Case study · Property refurbishment

Every trade under one roof, explained in three steps

Top Refurbs Ltd refurbishes residential and commercial property. The website presents a full list of trades without overwhelming the visitor, and makes starting a project feel simple.

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Client: Top Refurbs Ltd
Sector: Property refurbishment
Location: United Kingdom
Services: Website Creation

The brief

Top Refurbs Ltd carries out refurbishment work for residential and commercial spaces: bathrooms and kitchens, painting and decorating, carpentry, plastering, plumbing and tiling.

People planning building work worry about two things: whether the firm is any good, and how much hassle it will be. The website needed to answer both quickly and give each service enough space to be found.

What the website had to do

Give each service its own clear page
Make getting started look as easy as it is
Let past customers do the convincing

What we did

The decisions that shaped the project, and why we made them.

A page for each trade
Bathrooms and kitchens, decorating, carpentry, plastering, plumbing and tiling each have their own page under a Services menu.
A three-step process
Request, schedule, then pay and enjoy. The process section takes the uncertainty out of hiring a refurbishment company.
Reasons to choose them
About and expertise sections set out how the company works, including its client-first approach and transparent pricing.
Customer reviews
Client testimonials are shown on the home page, with a link to the company’s reviews on an independent platform.
Easy to make contact
A Get Started button in the navigation and a WhatsApp button give visitors a quick way to get in touch.